Privacy Policy
What information may be processed when you use TaoScale
Last updated: 9 August 2026
This Privacy Policy explains what information may be processed when you visit the TaoScale website or use the Platform operated by TaoScale.
TaoScale never collects your private keys, seed phrases, or wallet passwords, and never sells your personal data. You retain control over your wallet and over the operations you approve from it. TaoScale does not hold your digital assets and does not act as a custodian of your funds.
1Our Approach
TaoScale limits the processing of data to what is strictly necessary to operate the Platform, secure the service, correct errors, and improve the user experience.
TaoScale does not sell your personal data.
2Wallet-Related Information
When you connect a wallet to TaoScale, certain public information associated with that wallet may be used to display the Platform’s features. This may include:
- your public wallet address;
- public balances associated with that address;
- delegations, staking positions, or allocations visible on the Bittensor network;
- transactions or on-chain operations carried out from your wallet.
This information comes from public data accessible on-chain.
TaoScale never collects your private keys, seed phrases, or wallet passwords.
3Technical Information
When you use the Platform, certain technical information may be processed to ensure the proper functioning of the service. This may include information relating to your browser, device, performance, technical errors, or website security.
This information is used to maintain the Platform, detect incidents, correct bugs, prevent abuse, and improve the user experience.
4Public Blockchain Data
Bittensor is a public network. Operations carried out on this network may be publicly visible, accessible by third parties, and recorded permanently.
TaoScale does not control data recorded on the blockchain and cannot delete, modify, or conceal it once it has been recorded on-chain.
5Information TaoScale Does Not Collect
TaoScale does not collect:
- your private keys;
- your seed phrases;
- your wallet passwords;
- your banking information;
- your identity documents;
- your data for advertising resale purposes.
TaoScale does not sell your personal data.
You retain control over your wallet and over the operations you approve from it. TaoScale does not hold your digital assets and does not act as a custodian of your funds.
6Use of Information
Information processed by TaoScale may be used to:
- display your Portfolio;
- display your allocations, positions, delegations, or rewards;
- prepare certain interactions with the Bittensor network;
- maintain and secure the Platform;
- correct bugs and technical incidents;
- prevent abuse, attacks, or abnormal use;
- respond to your support requests.
7Cookies and Analytics
The Platform may use technical browsing or usage information to understand how the website is used and to improve the user experience.
Audience measurement runs only if you choose “Accept all” in the cookie banner. It then records, per page viewed: a pseudonymised (salted hash) version of your IP address, your browser and device type, your country (derived from your IP address by our content delivery network, never more precise than the country) and the site you came from (its domain only). This raw data is deleted after 30 days. Beyond that, TaoScale keeps only anonymous daily counts (pages viewed, country, device type, referring site) that contain no IP address and no identifier.
Where analytics tools are used, their purpose is to help TaoScale improve the quality, stability, and clarity of the Platform.
TaoScale does not use this information to sell personal data or create advertising profiles.
8Third-Party Services
The Platform may rely on certain third-party services necessary for its operation, including wallets, infrastructure providers, technical tools, services related to the Bittensor network, or community platforms.
These services may apply their own privacy policies. TaoScale is not responsible for their independent practices.
9Retention
TaoScale retains processed information only for as long as necessary for the purposes described in this Policy, unless otherwise required by law.
Data recorded on a public blockchain may remain accessible independently of TaoScale.
10Security
TaoScale implements reasonable technical and organizational measures designed to protect information processed in connection with the Platform.
You remain responsible for protecting your wallet, private keys, seed phrases, devices, and access credentials.
11Your Rights
Depending on applicable law, you may have rights regarding certain personal data concerning you, including rights of access, rectification, erasure, restriction, or objection.
Certain requests may not apply to public data recorded on a blockchain or to information that TaoScale does not directly control.
For any request relating to your data, you may contact TaoScale at [email protected].
12Minors
The Platform is not intended for individuals who have not reached the legal age required to use services related to digital assets in their jurisdiction.
TaoScale does not knowingly seek to collect data relating to minors.
13Changes to This Policy
TaoScale may amend this Privacy Policy to reflect changes to the Platform, its practices, or applicable legal requirements. Any changes will be published on this page.
14Contact
For any question regarding this Privacy Policy, you may contact TaoScale at [email protected].